So, he took the machine apart and found a broken bearing. Upon looking for Sizzix parts online, I only found a site that looked Russian. I was reluctant to purchase from such a site and took a look on Amazon for the same size bearing. Here is the bearing perfect for the Sizzix Big Shot. So, for $13.95 my Sizzix is working like it's brand new. Thanks Amazon and VBX Bearing!
The first thing I cut with my repaired Sizzix? A Spellbinders Tiered Multi loop bow.